PRIVACY & COOKIES

At Rever, we are committed to protecting the privacy and security of our customers and site visitors, including you. The Rever team members are customers themselves, both of Rever and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.

We believe you should feel both informed and empowered when it comes to our handling and usage of your information.

This notice therefore explains:

what information we collect when you’re using Rever website or when you’re communicating with us;
why we collect that information;
how we may then use that information;
how we share that information;
how long we keep your information, and how we protect it whilst we have it;
what we won’t do with your information; and
what choice and options you have to control your information.

So you only need to look in one place to find out all you need to know, this notice covers all of Rever website and services. That includes the http://reverskincare.wixsite.com/reverskincare site, products and services of Rever.

Because we’re an online cosmetics destination, the wording does have to get a little technical at times. But we’ve done our best to try to explain things as clearly as we can. We’re unlikely to have done this perfectly though, so we’re always happy to take any questions, comments or suggestions relating to this notice. Just contact our team if you’d like to discuss this with us.

Our over-arching data principles

Everything we do relating to your information is covered by the following over-arching data principles:

Your information belongs to you, not us – you should be able to control it, and you should know about, and be comfortable with, everything that we do with your information;
We will only collect, keep, use and share your information either (a) for genuine business purposes that we’ve explained clearly to you and that you haven’t objected to, or (b) where we’re legally required to do so – and as soon as those purposes have been fully achieved, we will delete your information;
We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it, so you are informed and able to make decisions to control your information in the ways you’re comfortable with;
As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safeguards, having kept on top of and appropriately taken into account the latest industry standards and best practice.

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag”

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at www.aboutcookies.org. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Rever user experience that we pride ourselves on providing our customers.

How we use your information?

We collect all of this information from you for a number of different purposes, which we want you to understand – all of these purposes apply wherever Rever does business. A number of specific uses for specific data is already detailed above. But we often need to use lots of different types of information or data collectively in order for Rever to work and in order to be able to provide the Services to you.

These more fundamental purposes include the collective use of your information:

To ensure that our site’s content is presented as effectively as possible for you, and to enable you to participate in interactive features of our site, when you choose to do so - for example by providing you with more customised services and a more customised experience on ASOS through things like language-specific profile pages, updates, and content, news, style advice and/or recommendations relevant to you to customise your experience on Rever

To ensure that our users are genuine and to ensure that we are paid for goods that we despatch – for example, by using personal information, or disclosing that personal information to a credit reference or fraud prevention agency, in order to confirm your identity and conduct appropriate anti-fraud checks. Any such credit reference or fraud prevention agency may keep a record of that information but please note that a formal credit check is not performed and your credit rating will not be affected.

To update you on our latest products, news and special offers - If you have registered with us or provided us with your email address and elected to receive marketing communications from us, we will occasionally update you on our latest products, news and special offers via e-mail, post, telephone and other means available through the Services, including mobile text messages and push notifications. You will also be given the opportunity to receive such communications from us and selected third parties. This includes if you choose to use the Facebook “like” button to indicate you like any of our pages or apps. Examples of these communications include: (1) welcome and engagement communications - informing you about how to best use Rever, new features etc.; (2) service communications on things like service availability, security, and other issues about the functioning of Rever; (3) promotional communications, including details of our latest sale or promotion. These messages will be sent to you based on your profile information and messaging preferences as selected by you in relation to your account. Please keep your settings up to date or contact us if you wish to change any of these preferences, including unsubscribing from our mailing list.

How we WON’T be using you information?

WE WILL NOT Sell your information without your consent: We will not sell your personally identifiable information – including your name, address, e-mail address, or credit card information - to any third party. We believe this is absolutely essential to receive and repay your trust in us.

WE WILL NOT Share your information with third-party advertiser or ad networks: We do not currently display third party adverts on our website and, even if we did, we would not support sharing your personally identifiable information with any third-party advertiser or ad network.

How long do we keep your information for?

In the explanations above, we have tried to be as specific as we can about how long we keep your information for. But in general we retain the information you provide as needed to be able to provide the Services to you, or (in the case of any contact you may have with Rever) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Changes to this Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on the Rever website or Services, or by some other means such as email, so that you are able to review the changes before you continue to use Rever.

This page was last updated on 19 December 2016.